All Systems Operational

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Stone Internet Services Status & Incident Tracking

Stone IS Network ? Operational
Cloud Antwerp ? Operational
Cloud Brussels ? Operational
CDN Services ? Operational
Interconnect Brussels - Antwerp ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 24, 2017

No incidents reported today.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017
Completed - Due to a last minute announcement from our software vendor, concerning possible compatibility issues between the latest OnApp version and Xen, we decided to postpone the planned update until a fix is released and has been thoroughly tested.

The issue mentioned should only happen in edge cases, but we prefer to wait until a complete fix is released by OnApp.
We hope you understand this decision and want to emphasize this decision has been made to avoid possible issues during the update and preserve uptime for you as our customer.
Mar 21, 17:22 CET
Update - Previous dates were announced wrong, these are the correct dates:

On the night of Tuesday 21/03 to Wednesday 22/03 our Cloud Platform in Antwerp will be upgraded to the latest version. In order to comply with latest Xen hypervisor updates and storage support we will have to reboot all hypervisors. This will cause unavailability of all VM's.

00:00 -> The Control Panel will be upgraded to the latest version. CP will be unavailable, this will have no impact on running VM's.
01:00 -> All VM's and HyperVisors will be shutdown as fast as possible.
-> Once all HyperVisors have been shutdown, they will be booted again with the latest version.
-> Gradual bootup of all VM's.
-> Final checkup of platform.
03:00 -> All HV's should have been upgraded and all VM's should have been booted.
Mar 13, 16:35 CET
Scheduled - On the night of Tuesday 22/03 to Wednesday 23/03 our Cloud Platform in Antwerp will be upgraded to the latest version. In order to comply with latest Xen hypervisor updates and storage support we will have to reboot all hypervisors. This will cause unavailability of all VM's.

00:00 -> The Control Panel will be upgraded to the latest version. CP will be unavailable, this will have no impact on running VM's.
01:00 -> All VM's and HyperVisors will be shutdown as fast as possible.
-> Once all HyperVisors have been shutdown, they will be booted again with the latest version.
-> Gradual bootup of all VM's.
-> Final checkup of platform.
03:00 -> All HV's should have been upgraded and all VM's should have been booted.




We will do our utmost best to reduce downtime of VM's to atmost 1 hour.
Mar 13, 16:25 CET
Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017
Resolved - This incident has been resolved.
Mar 17, 16:39 CET
Identified - A network switch crashed in Brussels, due to this you may experience network problems.
An engineer has been send onsite.
Mar 17, 16:02 CET
Mar 16, 2017

No incidents reported.

Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.

Mar 10, 2017

No incidents reported.